
In the fine tuning vs. RAG choice, retrieval connects your assistant to your documents. Source checks, access controls and testing decide whether its answers stay grounded. Highlights * Retrieval controls what the bot can cite. Fine-tuning shapes how it answers. * Grounded answers come from acceptance tests, access rules and a "not found" path. * Fine-tune after logs or a pilot show a recurring behavior gap. For an AI chatbot for business, the RAG vs. fine tuning decision starts wi










